The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary by McGraw-Hill


$24.95 $15.96

Save 36%!

Usually ships in 24 hours

This item ships for FREE with Super Saver Shipping, when the order total is greater than $25.00.

In Stock

Click images to enlarge


Introducing: The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary from McGraw-Hill

We are delighted to stock the excellent The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary.

With so many available today, it is great to have a name you can trust. The The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary is certainly that and will be a superb buy.

For this reduced price, the The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary is widely recommended and is a popular choice amongst lots of people. McGraw-Hill have added some nice touches and this means great value for money.

Manufacturer Description

WAKE UP AND SMELL THE SUCCESS!

You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.

The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's most admired companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the partners -and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to

  • Reach out to entire communities
  • Listen to individual workers and consumers
  • Seize growth opportunities in every market
  • Custom-design a truly satisfying experience that benefits everyone involved

Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today.

For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.