Lean Six Sigma For Service How To Use Lean Speed And Six Sigma Quality To Improve Services And Transactions from McGraw-Hill

$34.95 $20.21

Save 42%!

Usually ships in 24 hours

This item ships for FREE with Super Saver Shipping, when the order total is greater than $25.00.

In Stock

Click images to enlarge

We are delighted to offer the brilliant Lean Six Sigma For Service How To Use Lean Speed And Six Sigma Quality To Improve Services And Transactions.

With so many on offer today, it is wise to have a make you can recognise. The Lean Six Sigma For Service How To Use Lean Speed And Six Sigma Quality To Improve Services And Transactions is certainly that and will be a perfect acquisition.

For this reduced price, the Lean Six Sigma For Service How To Use Lean Speed And Six Sigma Quality To Improve Services And Transactions comes highly recommended and is a regular choice with most people. McGraw-Hill have provided some nice touches and this equals great value.

Manufacturer Description

Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services

Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment.

Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process.

Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to:

• Reduce service costs by 30 to 60 percent
• Improve service delivery time by 50 percent
• Expand capacity by 20 percent without adding staff

See All Product Reviews